FAQS

There is a one-time $350 setup fee to get started, which covers getting up to speed on your systems, logins, and workflow. From there, I charge $75/hour, tracked in 15-minute increments, and send a single invoice at the end of each month based on time worked. No surprises - just a clear record of everything completed.

I typically work best with designers who need at least 20 hours of support per month. That baseline keeps me close enough to your projects to be genuinely useful. Knowing your vendors, your clients, and where everything stands without needing to be caught up every time. What I find works best is a consistent working relationship with designers who have active projects, because there's always something to stay on top of.

After an initial call, setup is quick, I can typically be up and running within a day. The first week or two is where we find our rhythm: learning your preferences, your vendors, and how you like things done. The more we work together, the more seamless it gets.

Most of this work happens remotely through Studio Designer, Google Drive, and Dropbox, so we support designers anywhere. Being LA-based ourselves means we're also available for in-person installation support locally, but it's not a requirement for the rest of our services.

Each designer I work with has a dedicated digital workspace to ensure complete separation and privacy. I typically use Studio Designer, Google Drive, and Dropbox for secure, long-term storage of finalized files, invoices, and vendor documentation.

I most commonly work within Studio Designer for proposal creation, invoicing, and expediting but are well-versed in all forms of organizational systems and remain flexible to adapt to each designer's preferred workflow. At the start of each project, I’m granted secure access to your studio's platforms to ensure seamless integration with your existing systems.

All credentials are handled with the utmost confidentiality and care. Data security is taken very seriously and strict protocols are taken to protect your information and your clients' privacy at every step.

Every purchase is carefully documented. I provide receipts and a detailed tracking record for each transaction, so designers always know exactly what was purchased, when, and for how much. I keep designers fully informed at every step, organizing purchase confirmations and providing receipts, so they have full visibility without needing to manage this aspect themselves.

Client confidentiality is a top priority. Each designer's files live in their own private password secured folder with restricted access. I never share project details, vendor pricing, or client information across studios, even if two of our clients happen to work in the same market. I’ve worked extensively in the luxury design space and am experienced with NDAs and discretion when handling high-profile clientele.

I provide regular updates at key points in the week. Expediting sheets are updated Mondays, vendor and shipping follow-ups happen midweek, and on Fridays I send a concise Weekly Procurement Report. These reports highlight orders placed, tracking updates, and any action items.

I track all hours in 15-minute increments and send a single invoice at the end of each month based on time worked. No surprises - just a clear record of everything completed.